Getting Started
Learn what Fennby is and how the connected grocery routine is designed to work.
View guide →Help Center
Find answers about using Fennby.
Get help with shopping lists, pantry tracking, product scanning, recipes, households and your Fennby account.
Households
Understand sharing, members, roles and privacy controls.
Explore households →Product Information
Review how scanning and data limitations are communicated.
Product Intelligence →Pantry & Recipes
See how pantry awareness can connect with recipes and meal planning.
Explore pantry →Pricing & Billing
Compare Free and Premium, see plan prices, and learn how to cancel or restore a subscription.
View pricing →Privacy & Legal
Read our privacy, terms and cookie policies.
Privacy Policy →FAQ
Common questions.
Is Fennby available now?
Yes. Fennby is available to download for iPhone and Android. Availability outside the United States has not been confirmed.
Will Fennby work without retailer partnerships?
Yes. Fennby is designed to deliver useful consumer features without depending on broad retailer partnerships. Some data and price features may vary by availability.
Does Fennby give medical advice?
No. Nutrition, ingredient and allergen information is informational and should be checked against original packaging and professional guidance where needed.
Can I cancel a premium subscription?
Yes. Fennby's subscription experience includes clear management and cancellation access, with store and jurisdiction-specific terms presented before purchase.
Contact & product questions
Can't find what you're looking for? Email us and we'll get back to you.